Legal
Terms and Conditions PDF Print E-mail

Definitions

In these terms and conditions ‘the company’ shall mean CPP-LM Ltd whose registered offices are Unit 38, Crayford Industrial Estate, Crayford Kent DA1 4HS, United Kingdom.

‘The customer’ shall mean the person, firm, company or organisation purchasing or agreeing to purchase the products from the company.
General

All orders for products on the company’s website are accepted by the company subject to these terms and conditions of sale. No other terms will apply to the supply of the products unless agreed in writing by an authorised signatory of the company.

All descriptions of the products contained in the company website or otherwise communicated to the customer are approximate only and shall not form any part of the contract between the company and the customer. Certain manufacturers reserve the right to alter their specifications without notice.

While every effort has been made by the company to ensure that the illustrations and specifications of every product depicted on this web site is correct, the company cannot be held responsible for any damages incurred as a result of inconsistencies within the specifications.
Prices

The prices on our web site are correct at the time of publication, however they may be subject to change without notice.

All prices exclude VAT which the company will add at the rate applicable at the time of despatch. Delivery charges are not included in the product prices but are stated separately.
Ordering

The customer must submit orders using the company’s part numbers and the priced units used in the web site and must specify which delivery option is required.
Delivery

The company will aim to deliver the products in accordance with the customer’s order. The customer’s delivery options, and the prices for them, are set out in the company’s web site and will be notified to the customer at the time of placing the order. Delivery will be made to the address specified within the customer’s order.

The company will not be liable for the consequences of any delay in delivery, however occasioned, but every effort to achieve them will be made.

If any delivery is late, the customer must notify the company and the company will try to determine if the product has been delivered and/or when it is expected to be delivered. The company will, at its discretion, refund the total delivery charge to the customer or if a revised delivery time is not acceptable offer an alternative delivery option. These are the customer’s exclusive remedies for late delivery.
Payment

The Company requires to be paid for order placed on it’s web site at the time of ordering. Payment is only accepted by credit or debit card.

The company reserves the right to decline to trade with any company or person.
Returns and/or Order Cancellation

The company reserves the right to refuse the return of any goods ordered in error. Such errors must be notified to the company within 7 days of receipt of the goods.

No reasonable request to cancel the order will be refused by the company.

The company reserves the right to charge a handling fee of up to 25% of the invoice amount if the goods have already been despatched.
Damage and/or Faulty Products

It is the customer’s responsibility to inspect the goods promptly on arrival.

Any defect in the product that is apparent on reasonable examination must be made within 4 days of receipt. In this case, the company will, at it’s discretion, replace the product free of charge and delivery costs or refund the purchase price.
Guarantee

For products purchased from the company, the company guarantee’s that if a product is defective. It will replace or repair the product or refund the purchase price. This guarantee is subject to the company being notified within 4 months of the original date of despatch.

Any misuse or abuse of the products will invalidate this guarantee.

The company will not be held liable for any charges incurred by the customer in attempting to rectify/repair and/or modify the products without the written permission of the company. These actions will also invalidate the guarantee.

If agreement has been made to return the product to the company, the customer must obtain a returns number from the company which must be quoted on all future paperwork that relates to the product returned. Failure to quote the return number could lead to unnecessary delay.
Title

The company remains the owner of the products supplied to the customer until such time that payment has been made in full.
Force Majeure

A force majeure event is any event beyond the reasonable control of the company(including strikes, traffic congestion, industrial disputes or articles required for the performance of the contract).If the company is prevented or restricted from carrying out all or some of it’s obligations under these terms and conditions of such by reason of force majeure then the company may elect by written notice to cancel any agreement with the customer or elect that the time for performance shall be extended until such time the company can reasonably effect performance.
Disclaimer

While every effort has been made to ensure all details and information contained within this web site are correct, the company cannot be held responsible for any omissions or errors that may occur.
Rights in the web site

The customer acknowledges that the customer and it’s licensors own the intellectual property rights in the web site, the web site content and the stock numbers, and that their whole or partial reproduction without the written prior consent of the company is prohibited.
Law and Jurisdiction

The contract between the company and the customer shall be governed by and subject to the interpretation of English Law.

 

Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties

 

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